09-23-2010 COMMUNICATIONS INTERLOCAL AGENCY - GOVERNING
BOARD
September 23, 2010 — Monthly Meeting Minutes
The September meeting was held pursuant to public notice at the City of Port
Orange, City Council Chambers, 1000 City Center Circle, Port Orange, Florida
on September 23, 2010.
The meeting was called to order at 9:00 a.m.
A role call was taken with Mayor Allen Green, Jack Grasty, Ted Cooper and
Board Council Margaret Roberts present.
The regular minutes of the July meeting were reviewed and accepted with
unanimous approval from the Board.
Under Public Comments and Correspondence, Chairman Green stated that he
was asked by a citizen, at the Council meeting, about the new methodology
determining EMD and that an explanation of how it worked was requested.
There were no comments from the Governing Members, City Managers or
'410• Customer Agency Chiefs.
Under Committee and Project Reports the Director presented the Finance and
Budget Report as provided to RCC by John Shelley, Finance Director for the City
of Port Orange. At this point in time, RCC is currently about $423,000 under
budget. The year end projection is approximately $500,000 under budget. The
Director stated that there are two issues that he wishes the Board to take action
on today. In the past, RCC has requested to defer billing for the final month to
the cities on the final payment. The Governing Board and RCC have talked
about a lump sum payment for staff as no increases in salaries have been
granted for the last few years. Director Bubb also stated that consideration be
made also, as RCC is in negotiations with the City of Daytona Beach for
providing dispatch services to that city. Equipment and various other purchases
will need to be made if Daytona Beach agrees to contract services. At this time,
the Director is gathering data to provide to Daytona Beach. Daytona Beach is
also looking to apply for grants to finance the change in services. Negotiations
are looking positive at this time for providing service to Daytona Beach.
Chairman Green stated that he would be willing to carryover leftover funds in the
event that Daytona does contract with RCC. Mr. Cooper asked the Director if
Oak Hill had made a commitment to RCC, and the Director stated that nothing
has been finalized at this time. Mr. Cooper also asked the Director if he had
ascertained how much money would be awarded employees in lump sums. The
Director requested a 5% lump sum to employees, which would amount to no
more than $51,000. The Director stated that realistically, the entire amount
would probably not exceed $35,000 - $40,000. Mr. Cooper requested that the
lump sum be given to employees as close to holidays as possible.
The motion to approve the Finance and Budget Report was made by Mr. Cooper
and seconded by Mr. Grasty with a unanimous vote to approve the Finance and
Budget Report.
Under the Director's Report, the Director presented the Services Report showing
that calls have gone down in volume by about 2000 calls from this time last year.
EMD — Update - Chairman Green stated that the Director might need to attend a
Council Meeting to explain the concepts of EMD to the citizens. The Director
stated that he would be happy to attend a meeting. Director Bubb has attended
most meetings in regards to EMD and transport and has been told that RCC is
the glue that's holding this project together in the southeast. Mr. Cooper asked if
all the City Attorneys have been briefed and are looking into the liability level of
these items. Most of Fire Chiefs believe that there is no more liability now, than
there was before. Mr. Cooper's concern is not the employees, who all have to be
certified to perform these tasks, but also that the equipment must be in
compliance also. Mr. Cooper asked if the cost of new equipment is justified, and
is there anything in negotiations where that issue would be addressed. Mr. Bubb
replied that the only thing discussed by the County Council at this time, is the
„„ billing process, and consistency of such. The focus at this time is to provide the
best services to the citizens of the county.
The first 21 day report has been submitted to Dr. Springer since the
implementation of EMD. There was a general consensus that there was an
opportunity to reduce the fire department response to each call. The County
established a recommendation for all agencies in the county to address five
different call types. RCC and the Chiefs didn't like that approach and have since
applied their own recommendations, and dispatch accordingly. We were told by
EVAC that their response time on non - emergency calls would be 10 minutes or
Tess, and we put that into our protocol in two steps. The first step would be, once
the call was given to Central Fire by phone we will give them 90 seconds for
EVAC to come up on our channel in response, and then try to ascertain and ETA
for EVAC. If their ETA is greater than 10 minutes, we send Fire personnel. In
the essence of either of those two communications, RCC has changed the call to
Mutual Aid EVAC and will then send Fire personnel. RCC and the Fire Chiefs
have implemented 28 EMD recommendations, which is what RCC is using in
dispatching medical calls. Prior to EMD we averaged 59 seconds from call
received, to dispatching. The average FD response time was 5 minutes and 5
seconds. Now with EMD, and understanding the questioning that dispatchers
have to go through to make a patient assessment, we are now running 6 minutes
and 2 seconds on average to process the call. Average response time is running
�, 8 minutes and 15 seconds from emergency units, to an average on scene time of
14 minutes and 17 seconds We have put into the Center, the EVAC status
screen, which doesn't really tell us anything. Mr. Mellon refuses to mandate his
staff to reply to RCC. RCC doesn't know when units have been diverted from
calls. The response configurations that we currently have are: EVAC only calls,
in that 21 day period, 23 calls ended up being an EVAC only response which is
2% of our total Fire Department activity in that period. The Mutual AID EVAC
calls were 161 calls or 17% of our total Fire Dept. activity as we cannot figure out
their ETA. The issue we're having is that we have the potential to reduce Fire
Dept response, but due to the fact that we are not getting responses from EVAC
we're not able to. The whole EMD process is a work in progress, and we'll
continue to collect the data. Dr. Springer wants at least a quarter of a year's
worth of reports, before he reports back to VCOG.
Attached is a copy of Volusia County's response guidelines for EVAC that states
that their Medical unit will come up on the air and talk to us. EVAC is getting a
little better at responding, but they're not replying in the time frame stated in their
guidelines.
Mr. Bubb stated that he had not received a request for 9 -1 -1 funds from the
County this year and sent an email to the 9 -1 -1 Coordinator, with a response
back that said because the County upgraded our logging recording system,
provided new net clocks, and provided some chairs (2), they were not going to
distribute the request form for 9 -1 -1 funds this year.
Now
Citizen Robert Brynhagen came into the meeting after the EMD presentation and
was given a copy of the letter to Dr. Springer. The Director told him that he was
welcome anytime to come to RCC for a broader explanation of the new EMD
implementation.
There was no Attorneys report.
Under Unfinished Business, the Director stated that he is still trying to get with
Oak Hill, and that Daytona Beach is seriously considering contracting with RCC
for dispatching services. Mr. Parker has consented to give up the EOC at the old
Police Department, which is where dispatching for Daytona Beach would be
housed. RCC staff would have to be doubled to accommodate Daytona Beach.
The Director does believe that he can come in under the County's renewal rate
for Daytona. The Director is working with vendors on costs for extra services.
Under New Business, Mr. Bubb asked the Board to approve the amount of
$178,240.96 in payment to OSSI for our annual software maintenance bill. Mr.
Cooper moved to pay the maintenance costs to OSSI with a second made by Mr.
Grasty, for unanimous approval to pay the OSSI annual software maintenance
bill.
Under Summary Comments from Governing Board Members. Mr. Cooper asked
41•0 if there had been any correspondence, or law suits filed as a result of the death
that occurred in Edgewater. Margaret Roberts stated that currently there is no
additional information on that case, and /or no further communications with the
County. Mr. Bubb stated that all RCC has received is a public records request
from the plaintiffs attorney.
The meeting adjourned at 9:53 a.m.
Approv d by the Board on Ja ary 20, 2011 by
Ch iairman Allen Green
°� °Rr O) The City of Port Orange
� ~ ''** m FINANCE DEPARTMENT
1867
4. Z ORICP
Memorandum
To: Board of Directors — Consolidated Dispatch
From: John A. Shelley, Financ 'rector
Subject: Finance Report for Consolidated Dispatch- Period ending August 2010
Date: September 22, 2010
Attached to this memorandum is copy of the Detailed Budget Report and Revenue Report for
consolidated dispatch for the month ending August 31, 2010.
Through August, total billings and collections from the various City participants and other sources are
$2,171,958. Operating Expenditures through August are $1,782,844 with another $34,715
encumbered.
Nor Please note: Billings to Municipalities are complete through August 2010. We will wait until
October in order to true up cash and billing requirements for the fiscal year.
Should you have any questions regarding this memorandum of its attachments, please contact me.
cc: Kenneth W. Parker, City Manager
David Bubb, Director of Communication Interlocal Dispatch
Stella Gurnee, Comptroller
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Communications Inter -Local Agency
Governing Boarri Executive Board
viayor Alien Gre en, Chair City Manager Kenneth Parker
City of Port Orange � ; City of Pon Orange
Mayor Adani Barringer, City Manager Pam Brangaccio
City of New Smyrna Beach City of New Smyrna Beach
Mayor Michael L Thomas, Secretary David B. Bubb, Executive Director City Manager Tracey Barlow
City of Edgewater 1395 Dun1awton Ave City of Edgewater
Port Change, Florida 32129
386 -506 -5963
September 7, 2010
Peter C. Springer, MD, FACEP
Director, Emergency Services
Medical Director, Volusia County EMS
Halifax Health
303 N. Clyde Morris Blvd.
Daytona Beach, FL 32114
Dr Springer,
`lira-
submit to you, RCC's formal evaluation through the first 21 days, August 9 thru August 30,
2010, of this latest phase of EMD implementation. With consensus the RCC stakeholders
approved and implemented a 3 level Priority EMD Response Profile that was applied to all
28 call types. The 3 Response Profiles are:
Priority Response
ALS Priority 1 Fire Department & Transport Vehicle - Code 3 Response
BLS Priority 2 Transport Vehicle Only - Code 1 Response
BLS Priority 3 Fire Department Only - Code 1 Response
As you are aware, there were two significant components identified if we were to achieve
the desired efficiencies and outcomes. The first was the ability of RCC personnel to take the
necessary time required to utilize the All Callers Interrogation script along with the Vital
Points Questions to determine an appropriate EMS response.
the second critical component was our ability to coordinate responses with Medic Units to
ensure reasonable and timely responses in the RCC Region. Through your office and dirertI
with Mr. Mike Mellon, RCC sought compliance with the provisions of the Voh isi
County Sheriff's Office Central Fire Joint Tactical Channel Usage procedure to facilitate
communication between the EVAC Medic Units and RCC. Mr. Mellon responded to our
request and you received a copy of that email. Subsequent to that email, there was a
meeting between Mr. Mellon and the RCC City Managers. The result was an offer by Mr.
''r.► Mellon to provide RCC access to EVAC's Status screen to determine unit status and
response time.
With these factors at hand, RCC implemented this final phase of EMD and began an
extensive review process and data collection.
Response Time Comparison Summary
The first area examined was response time. Our critical evaluation examined CaII Receipt to
On Scene / Patient Contact time without bias for who the responder was. The following
results were revealed.
Pre EMD Non - Emergency Medical Calls
Average Call Receipt to Dispatch Time = 59 seconds
Average Response Time = 5 minutes 56 seconds (FD Response)
Average Call Receipt to On Scene / Patient Contact = 6 minutes 55 seconds
Post EMD BLS Priority 2 (Transport Only) Calls
Average Call Receipt to Dispatch Time = 6 minutes 2 seconds
Average Response Time = 8 minutes 15 seconds (Averaging FD & EVAC Response Times
Together Where We Were Able to Capture EVAC's Times)
Average Call Receipt to On Scene / Patient Contact = 14 minutes 17 seconds
Cali Determinant Summary
The second area examined was accuracy of call determinates. Meaning was RCC able to
correctly classify the call into the appropriate Chief Complaint and dispatch the appropriate
response. Of the 222 non - emergency (BLS Priority Two or Three) calls processed, we were
made aware of only a handful of calls that could have been upgraded to an ALS Priority 1 as
a precautionary measure.
Asset Deployment Summary
The third and final phase examined was that of asset deployment. Allow me to reference
your correspondence of March 5, 2010 distributed by Mr. Mike Coffin.
"My position has been clear that our direction from the County Council was to responsibly
reduce unnecessary duplicate responses. 1 support that goal as the EMS medical director
because the effort enhances public safety by way of reducing the number of vehicles
responding to calls while increasing resource availability for response requests for true
emergencies."
My position has never been one to guarantee a reduction in responses because we cannot
control the public's demands. I do however support the EMD objective to "send the right
resource to the right call and in the right manner."
The following chart is a summary of responses for the EMS calls processes in the 21 day
period.
Response Priority 1 Number & Percentage of
Total Calls
EVAC Only BLS Priority 2 23 Calls or 2% of Total FD Activity
Mutual Aid EVAC (FD
Responses to EVAC Only
calls due to no on air BLS Priority 2 161 Calls or 17% of Total FD Activity
response in 90 sec and or
unknown ETA )
Medical
Emergencies (FD & ALS Priority 1 457 Calls or 48 % of Total FD Activity
EVAC Response)
Non - Emergency
Medical (FD BLS Priority 3 38 Calls or 4% of Total FD Activity
Response Only)
As you know, RCC built safeguards into our response profile that required a FD response
anytime a Medic Unit failed to communicate with RCC within 90 seconds after the call was
given to SOFECC and when their ETA was greater than 10 minutes.
There were 184 calls or 19% of the total FD activity that were classified as BLS Priority 2 and
should have been an EVAC (Transport Unit) Only call.
161 out of the 184 BLS Priority 2 calls were reclassified to Mutual Aid EVAC calls. that
''"tr'' resulted in a duplicate FD and EVAC response. This was the result of the Med Unit failing to
respond on our channel within 90 seconds and or RCC not being able to determine a Med
Units ETA via the radio or EVAC Status Screen. Although the EVAC Status Screen does allow
us to see when a med unit goes en route, we are unable to determine where they are
responding from and their ETA.
RCC also reviewed a random sampling of EVAC's Medic Unit Response Times for BLS Priority
2 responses where we were able to capture it. A total of 70 calls were sampled (35% of total
calls for the period). Due to inconsistent or nonexistent communication, we had response
time data on only 32 of those calls. (Call Receipt to On Scene) The breakdown was:
Med Unit
Response 1 Number of Calls Percentage of
Time in Calls
Minutes
05 min 1 3%
6 -10 min 15 46%
11 -15 min 12 37.5%
15+ min 4 12.5%
Although the overall average Med Unit response time approximately 9 min 12 seconds, 50%
,,ttsw„ of the total responses were greater than 10 minutes with 12.5% greater than 15 minutes.
Summary
` tor The 21 day data summary identifies two factors affecting the efficiency or inefficiency in the
system with regards to BLS Level calls:
1. Cali Processing Times: As a requisite to identifying a Chief Complaint and determining
one of the modified levels of response, EMD call taking time has increased 300 %. RCC
will continue to work with its partners to evaluate this process as it s effects are system
wide.
a. Pre EMD we averaged 6 minutes 55 seconds from call receipt to having a
paramedic on scene.
b. Post EMD our call taking time has increased on average just over 6 minutes with
an overall call receipt to on scene time of over 14 minutes.
c. We have realized a 106% overall increase from call receipt to on scene time.
One would have to consider the validity of the argument raised by some industry
professionals that raise the following question;
What is it in the best interest of patient care? Getting a trained paramedic on scene
in under 7 minutes to perform a patient assessment, or EMD a call for 6 minutes
(with an distraught, unskilled, often uncooperative caller), and then dispatch a
paramedic to arrive 8 minutes later to reassess the patient?
'oar 2. Responses: It is only when all providers in the EMS system perform as a unified team
will desired goals and efficiencies be realized. Until such time the end result is the
inefficient practice of dispatching duplicate responses to ensure our citizens receive a
reasonable and timely EMS response.
I trust you will find the results of our first 21 days a helpful Q/A resource. I will be
presenting this report to the RCC Executive Board on September 14 2010. When will you
be presenting your evaluation to VCOG?
As always, please feel free to contact me with any comments, questions or suggestions you
may have. Your feedback and direction are always welcome.
Respectfully,
rs
David B Bubb, Executive Director
BLS Priority 2 - Mutual Aid EVAC - Week 1- 08 -09 -2010 thru 08 -16 -2010
Below are the calls in week one where Fire /Rewscue was dispatched mutual aid to a BLS Priority 2 (Transport Only) call
due 10 the Med Units failing to acknowledge their response on Fire 3 within the 90 second parameter established.
Virtually none of the calls where acknowledged within 90 seconds.
Central Fire Med Unit On (*)
Incident # Date Response CAD Notes From The Call
Notified Scene
Now- Time
I �._.,., _
L 20100113926 8/9/2010 13:50:30 14:00:52 10:22
20100114486 8/10/2010 15:52:45 16:00:26 7:41 {R73} CXL'D BY EVAC
201001.15075 8/11/2010 17:33:35 V / %�/���j EVAC DID NOT COME UP ON RADIO 17:37:22
201001.15080 8/11/2010 17:54:27 18:16:01 22:28
201001.15286 8/12/2010 3:18:31 � ��������� � jjj CENTRAL FIRE WILL NOT RESPOND 03:18:39
20100115364 8/12/2010 8:59:28 /� /��� CF ADVISED NO MED UNIT DISPATCHED 09:20:27
20100115412 8/12/2010 10:28:10 ���������� {M53} REQ FD FOR PACKING PT [08/12/10 10:40:16
201001.15569 8/12/2010 _ 15:44:22 ��������� %�� {M44 }ADVISED DELAYED RESPONSE DUE TO WEATHER
201001.15642 8/12/2010 18:59:29 AV /j j/ CENTRAL FIRE ADVISED THEY WONT GO TO LIFT ASSIST
201001.15893 8/13/2010 9:29:12 ����������j� /j/ {E55} LIFT ASSIST ONLY CANCELLED EVAC ON SCN
201001.15900 8/13/2010 9:35:24 / ,r MED UNIT DID NOT RESPOND ON FIRE3- DISPATCHEDFD
20100115958 8/13/2010 12:03:18 12:13:52 10:34 MED UNIT DID NOT RESP ON FIRE 3- DISPATCHEDFD
20100116045 8/13/2010 15:05:24 r' /������ /� NO CALL FOR SERVICE -ON MONITOR NO EVAC UNIT
20100116201 8/13/2010 21:34:22 21:44:11 9:11 CXL'D BY PD
20100116213 8/13/2010 22:01:39 22:05:46 4:07 {M54} RESPONDING. 3 MIN ETA
20100116226 8/13/2010 22:42:41 % ///
20100116318 8/14/2010 3:13:38 3:20:49 7:07
20100116465 8/14/2010 12:01:50 %/ ,j/ MED UNIT DID NOT RESPOND ON FIRE 3 WITHIN90SEC
20100116541 8/14/2010 .14:55:36 ���/ � /z/ MED UNIT DID NOT RESPOND ON FIRE 3
20100116549 8/14/2010 15:16:15 % /// /f A MED UNIT DID NOT RESP ON FIRE 3- DISPATCHEDFD
20100116635 8/14/2010 18:35:06 18:52:17 17:09
20100116647 8/14/2010 18:59:08 f�� / / /������
20100116657 8/14/2010 19:16:28 19:28:12 11:48 {M54} RESPONDING 08/14/10 19:22:29
20100116670 8/14/2010 19:35:45 19:42:32 7:13
4 irr 20100116681 8/14/2010 20:01:26 20:07:47 6:21
20100116732 8/14/2010 23:00:07 / /
20100116754 8/15/2010 0:15:07 � � /
20100116770 8/15/2010 1:10:31 / // M40 CANCELED E55 01:16:34
20100116804 8/15/2010 3:04:25 /Of
20100116824 8/15/2010 4:40:12 %
20100116851 8/15/2010 8:02:19 8:11:09 8:50 MED UNIT DID NOT RESPOND ON FIRE 3
20100116852 8/15/2010 8:09:01 8:20:55 11:54 MED UNIT DID NOT RESPOND ON FIRE 3
20100116868 8/15/2010 8:56:21 9:05:24 9:03 MED UNIT DID NOT RESP ON FIRE 3
20100116877 8/15/2010 9:30:22 9:39:44 9:11 MED UNIT DID NOT RESP FIRES 3
20100117036 8/15/2010 17:17:03 A 245A CANCEL RESCUE 17:22:45
20100117049 8/15/2010 18:12:49 16min + {R78} CXL EVAC SINCE STILL NOT ON SCENE 18:2821
20100117056 8/15/2010 18:27:58 v/
20
x100117113 8/15/2010 20:08:55
20100117204 8/16/2010 1:58:25 2:06:20 7:55
20100117220 8/16/2010 3:29:41
20100117225 8/16/2010 3:43:02 3:51:27 8:25
20100117304 8/16/2010 8:49:44 9:02:14 12:28 EVAC UNIT DID NOT ADVISE OF RESPONSE VIA FIRE3
20100117376 8/16/2010 11:00:07
1- 26100117576 8/16/2010 17:47:11 17:54:42 12:31
20100117613 8/16/2010 19:55:27 % EVAC DID NOT COME UP ON RADIO WITHIN 90 SECONDS
X20100117644 8/16/2010 21:18:19 / / (M55} CANCEL FD 21:25:41
1 20100117660 8/16/2010 21:43:12 / / A
* Response Time is calculated from the time call was given to Central Fire to the time the Med Unit was on scene.
Nape Average Total Response Time (Central Fire Notified to Medic On Scene) 10 minutes 22Seconds
Central Fires Average Published Call Processing Time 64 Seconds
vo' ge Medic Response Time To The 47 BLS Priority 2 Calls 9 minutes 18 seconds
BLS Priority 2 - Mutual Aid EVAC - Week 2 - 08 -17 -2010 thru 08 -20 -2010
Bel are the calls in week one where Fire /Rewscue was dispatched mutual aid to a BLS Priority 2 (Transport Only) call
Niue to the Med Units failing to acknowledge their response on Fire 3 within the 90 second parameter established.
I \. irtually none of the calls where acknowledged within 90 seconds . _
' Central Fire Med Unit On- *)
l Incident # Date Response CAD Notes From The Call
Notified Scene
Time _
' 20100118170 8/17/2010 19:35:34 19:46:50 11:16 EVAC REQ FD TO HELP REF THE SIZE OF THE PT 19:37:26
L 20100118187 8/17/2010 20:02:49 20:17:07 14:36 {E98} CANCELED EVAC ON SCENE 20:21:24 ^_
20100118239 8/17/2010 21:34:48 CANCEL EVAC 21:49:54 _
r 20100118373 8/18/2010 6 :53:15
20100118432 8/18/2010 9:20:34 // //// � {E52} CANC BY MEDIC ON SCENE PRIOR 09:43:24 -
j 20100118567 8/18/2010 14:35:58 15:14:30 / /// //// {E72} PT CARE TO MED 50 15:18:12 -
1 20100118578 8/18/2010 14:48:50 14:57:23 8:33 {M58} CANC FIRE 14:57:36
i 20100118581 8/18/2010 14:53:20 {E75 }ARRIVE MED81 ALREADY 1 PT LOADED 15:03:23
20100118645 8/18/2010 17:45:01 17:52:12 7:11 {E71 } CXED 17:54:52 _
20100118689 8/18/2010 20:16:18 20:23:01 6:43 CF ADV FD CAN CX PER M40 20:24:27
20100118690 8/18/2010 20:18:08 20:24:56 6:48 {E53} ASSISTING EVAC 20:29:09
' 20100118795 8/19/2010 2:02:30 2:16:35 14:05 _
20100118893 8/19/2010 8:40:41 /
20100118914 8/19/2010 9:20:27 / / ,/ ,% ///4
//
[ 20100118927 8/19/2010 9:32:31 9:49:25 16:54
20100119027 8/19/2010 13:05:31 ���- ZA
20100119200 8/19/2010 19:33:16 19:44:02 11:14
20100119202 8/19/2010 19:35:45 19:39:17 3:28
20100119227 8/19/2010 20:56:37 A {E74} CANCEL EVAC PT LEFT WITH PD 21:16:50 _
L 20100119241 8/19/2010 21:31:54 21:46:02 14:52 E74 EVAC ON SCENE PRIOR TO ARRIVAL
■ 20100119310 8/20/2010 1:05:03
' __20100119366 8/20/2010 5:40:08 5:52:20 12:12 LIFT ASSIST ONLY
20100119386 8/20/2010 7:00:46 7:14:42 {R55} CXL'D ON SCENE BY M42
I
I
Response Time is calculated from the time call was given to Central Fire to the time the Med Unit was on scene.
.;erage Total Response Time (Central Fire Notified to Medic On Scene) 10 minutes 10 Seconds
`ow -rndral Fires Average Published CaII Processing Time 64 Seconds
Y?age Medic Response Time To The 23 BLS Priority 2 Calls 9 minutes 06 seconds
Events by Nature Code by Agency
;Agency: CFD, Event Date/Time Range: 08/09/2010 00:00:01 - 08/30/2010 23:.i'
oencv: CFD
*wry
%% Avg Avg Avg Tot Avg
Rpt Self Agency Disp Resp Scene Call Call
CAM inO - To'1a1 f tme Time Time £ Tints
AUTOMOBILE FIRE 0 0 3 3 0 % 0:01:10 0:04:36 0:23:01 1:26:24 0:28:48
BRUSH FIRE 1 0 0 1 1 0% 0:02:42 0:05:14 0:22:19 0:30:16 0 :30:16
BRUSH FIRE 2 0 0 3 0 % 0:03:19 0:08:56 0:12 0:2927 ,
1:28:07 0:7
DUMPSTER FIRE (1 (a 5 0 3:0I :0 11:05:2 , 0:22:06 4:57:16: 4:
I E VAC TRANSPORT ONL ' 0 i; 7'i, 74 2' 0:06:00 (ti' (1:t. -
I -
1h F_ ALARM 10, D, fit; z 32 ° , (,, i z (2:06
-- FIRE MUTUAL BRUSH 0 0 3 3 0 % 0:01:15 0:01:25 0:12:38 0:39:06 0:13:02
FIRE MUTUAL ENG 0 0 24 24 2 % 0:01:22 0:10:39 0:28:32 9:46:40 0:24:27
FIRE MUTUAL RESCUE 0 0 2 2 0 % 0:03:30 0:03:07 0:02:48 0:18:51 0:09:26
FIRE 1FR \T+ : A ` ;: ,- Th - 5i 1 - 100 . 6 0:05:47 f4:317 - { ;k
GAS LEAK INSIDE STRUCTURE 0 0 1 1 0 % 0:01:09 0:04:08 0:18:14 0:23:32 0:23:32
GAS LEAK OUTSIDE STRUCTURE 0 0 1 1 0 % 0:02:00 0:05:38 3:00:39 3:08:18 3:08:18
GUN SHOT WOUND 0 0 1 1 0 % 0:00:24 0:02:33 0:08:03 0:11:00 0:11:00
7 =+Ri83F1C h "}>: '- 0 1) 1 , _ ( 1-Fo'7 (L(0 ' Fe 13'15 , � ,- --
i
1 M A EN AG _ - - -- -- -- — 0 1o2 ice_ 17 0:05:0_3 0:05:40 1 _" 3 :03 :,
( :'45EDRIAL EM R.GENL } 0 6 467 473 47 `, "4 0:041:29 0:05 :53 0:13:48 158:16:21 0:206 -
NO EMERGENCY x E , e'_ - r; - 4V. n: 0:02:54 0- 532 0:1F11:4-! I L19-.:45'
_ VERDOSE POISONING __.�. 0 t) — -- i % 0:00:12 (r- -0334 0:24:41 !i:28:28 28 2(q
RESIDENTIAL FIRE 0 0 4 4 0 "L' 0:02:20 0:05:09 0:46:10 3:34:37 0:53:39
SICK PERSON SUICIDE 0 0 5 5 1 % 0:00:26 0:06:12 0:10:1.6 1:12:28 0:14:30
SPILL / LEAK 0 0 1 1 0 % 0:01:39 0 :08:57 0:02:20 0:12:57 0:12:37
STRCTIR FIRE COMMCL » MULTI-OC'C (3 0 2 _ 0 % 0 :01 :14 0:04:29 0:23:25 0 :58 :16 6 :29.08:
VEHICLE F IC LE AC CIDENra W7 INJURY 0 2 50 32 5 % 0 :01:2 6.164:56 017:50 005225 -
_ - - -- _, 0 :05- a. _ 4: -4? ;8,1:'-*1 62,
o— 0
�.�,€�- 4 �:v �rrKxxt�goa% Cork Kw iin's ,�.�, w+. W -.� 0:01:1,N -
Totals . for CFD 0 101 895 996 100 % 0:01 :58 0:05:32 0:24:42 3`11 i9 :03 0:39,5!
- 147 - -i7 y _ j
Events by Nature Code by Agency
Agency: CED, Event Date /Time Range: 01/01/2010 00:00:0: -1)8 /08/' .,:::59:5()
^.ger;c•: CF a
Nosy
% Avg Avg Avg Tot Avg
Rpt Self Agency Disp Resp Scene Call Call
o Ink ,, ,,i Tmai Time Time Time limc Thn
91 I DISCONNECT 0 0 1 1 0 % 0:01:14 0:07:00 0:07:3 0:15:46 0:15:40
ACCIDENT 0 0 1 I 00 0:01:32 0:03:05 0:20:33 0:25:10 9:25:10
ACCIDENT WATERWAY 0 0 1 1 009 0:0245 0:05:21 3:14:43 3:22:49 322
AUTOMOBILE FIRE 0 3 45 48 0 % 0:01:15 0:05:33 0:27:52 26:12:12 0:32:45
BOMB THREAT 0 0 1 I 0% 0:00:43 0:03:17 1:00:02 1:04:02 1 :04:02
BRUSH FIRE 1 0 2 19 21 0 0:02:10 0:05:41 0:21:52 10:33:25 0:30:10
BRUSH FIRE 2 0 0 77 77 i % 0:02:03 0:07:06 0:54:36 80:52:01 1:03:01
BRUSH FIRE3 0 0 3 3 0 %0 0:03:14 0:10:11 1:44:05 5:52:32 1:57:31
BUILDING COLLAPSE 0 0 1 1 0 °. /0 0:02:37 0:05:24 0:1779 0:25:40 0:25:40
DEATH NATURAL 0 1 • 2 3 0 % 0:00:29 0:05:27 0:11:07 0:35:45 0:11:55
DUMPSTER FIRE 0 0 8 8 0 % 0:01: i 1 0:05:36 0:08:02 1:58:32 0:14:49
FIRE ALARM SOUNDING 0 1 362 363 3 % 0:01:23 0:05:13 0:10:44 98:34:07 0:16:18
FIRE MUTUAL BRUSH 0 0 12 12 0 % 0:01:36 0:22:13 0:32:46 8:14:43 0:41:14
FIRE MUTUAL ENG 0 0 256 256 2 % 0:01:11 0:09:15 0:15:37 88 :17.38 0:20:42
FIRE MUTUAL RESCUE 0 1 21 22 0 % 0:01:31 0:08:53 0 :16:55 7:34:24 0:20:39
FIRE MUTUAL SQUAD it 0 I 1 0 % 0:01:24 .. .. 0.03:50 0:03.30
FIRE MUTUAL TENDER 0 0 4 4 0 % 0:0229 0:06:20 0:43:03 1:14:20 0:18:25
71 RE SERVICE CALL 3 1 151 880 2034 18 % 0:01:53 0:07:13 0:38:00 1376:5339 0:40:43
*411 1/00AS LEAK INSIDE STRUCTURE 0 0 14 14 0 % 0:02:05 0:05:46 0:21:09 6:46:00 0:29:00
GAS LEAK OUTSIDE STRUCTURE 0 1 15 16' 0 % 0:01:18 0:05:56 0:36:24 1,1:58:32 0:41:10
GUN SHOT WOUND 0 0 5 5 0 % 0:00:50 0:05:38 0:19:21 2:09:09 0:25:50
HAZARDOUS !MATERIALS 0 0 6 6 0 % 0:01 :34 0:05.45 0.42:1 4:5731 0:49:35
MEDICAL EMERGENCY 0 97 6385 E,-2'2 -:r' 0} 1 4 ;: ;=4'•
i
NON N E,MERUE1 MEDICAL I 38 746' 7818 . 0:00:...3N vii_'-- -' to -ft; - s_
OVERDOSE POISONING 0 0 61 61 1 % 0:00:32 0:05:41 0:14:38 20:36:13 020:16
PLANE CRASH 0 0 1 I 0 % 0:01:02 :: 0:09:53 0:09:55
RESIDENTIAL FIRE 0 0 121 121 1 °% 0:01:13 0:05:07 0:48:00 107:59:22 0:5333
SICK PERSON SUICIDE 0 0 50 50 0 % 0:00:31 0:06:11 0:12:52 5:52:36 0:19:0"
SPILL / LEAK 0 0 15 15 0 % 0:02:12 0:05:19 0:13:03 4:56:18 0:19:45
STRCTR FIRE COMMCL / MULTI -OCC 0 2 39 41 0 % 0:0122 0:0438 0:59:13 =4:34:14 1:05:14
` /EIiICI_1- ACC1DFNT 63:41 RAPME14 6" 0 0 14 44 0 ,,, 00 00'1:0 0:05:44 0:44:16 14:53:2. 015(4:46
'4E1-11(_ E ,3 30iD'T .. INJUF 0 25 714 . , 040 _1�1 ::4:1475 801 2181:
3 t p SI 5du1as; Cot k: 4 1377 91184 1 "4, 11 ?1' mod% 40209:1 `
914-1 , e_1'1" �s� � ;n + -2:-34 4,24:01:49
4:'vS =-Y9
To a,: j. "' CET' 4 1322 9884 11210 100 % .01:30 0:09.18 1: :34:40 46'14.01,4' 0..37310
ire
Volusia County Sheriff's Office Cert#Ir li Fire
General Information I Joint Tactical Channel Usage I 06\15108
PURPOSE
To provide guidelines for EVAC Ambulance Response on Fire /Rescue Tactical Channels (TAC)
RESPONSIBILITY
All Communications, Fire/Rescue & EVAC personnel shall be familiar with these
guidelines.
PROCEDURE/GUIDELINE
A_ EVAC Ambulance units responding to fire/rescue alarms will be assigned to
a TAC utilized by fire/rescue for that alarm. THIS ASSIGNMENT WILL BE
PROVIDED TO THE MEDIC UNIT IN THE NOTES VIA THE MDT,
B. The responding EVAC unit will select the appropriate TAC & notify the
appropriate fuehescue dispatch that they are responding by indicaling
their unit number and the incident location. Dispatch shall acknowledge by
echoing the information followed by the time.
• "Medic 67 to Deltona - responding to 777 Deltona Blvd
N or • SOFECC units will advise Central Fire they are enroute via their MDT if
available
• SOFECC Dispatch will announce the Medic unit number with the
Fire /Rescue unit at the Tac position in their initial announcement of
information
C. When the Medic unit arrives on scene they will advise the appropriate
fire /rescue dispatch that they have arrived on scene.
• "Medic 67 to Deltona on- scene.
• SOFECC units will advise on -scene via their MDT if available
If the Medic unit arrives on scene prior to responding fire /rescue unit(s), they
may provide the appropriate fire /rescue dispatch with an update on the
incident, request additional equipment needed, or advise to reduce the
responding unit to non - emergency.
• "Medic 67 to Deltona on -scene with FHP"
• "Medic 92 to RCC on -scene — advising two vehicles with one vehicle
possible entrapment.
1
Likewise, if a fire /rescue unit arrives on scene prior to the Medic unit, they
may reduce the inbound Medic unit to non - emergency or request additional
equipment via their Communications Center.
O "Engine 96 to Dispatch on- scene, accident appears minor - reduce
additional unit to non - emergency."
the event that the responding Medic unit is diverted to another emergency
r all, SOFECC dispatch will l advise the appropriate Fire/Rescue dispatch
T he newly assigned Medic unit will come up on the pre-assigned TAC and
notify the appropriate Fie/Rescue dispatch of their response and replacement
of the previous unit
g ` Medic 85 to Deltona responding to 777 Deltona Blvd'
E. Unit to unit transmissions will be an acceptable practice. However the
following should not be overlooked.
TACs should not be used as a talk-around. Only short, concise and
pertinent alarm information should be exchanged.
• Unit to unit transmissions should not be used to circumvent the
communication process.
F. At all times for all alarms the appropriate Fire /Rescue dispatch will notify
SOFECC dispatch of the alarm and all appropriate information for that alarm
via the normal mode used for the transfer of the alarm. This includes if a
'Noy Medic unit goes responding to an alarm before the call is transferred to
SOFECC dispatch by the appropriate Fire/Rescue dispatch
• Appropriate transfer mode can include; interface, 9-1 -1 transfer, ten
digit phone transfer or via radio.
SPECIFIC APPROVAL
2
Emergency Medical Dispatch Response Configuration Recommendations
All patients with altered sensorium; difficulty breathing; chest pain; seizure activity; signs or
symptoms of hypoperfusion; or other indication of serious medical condition taught under the
EMD or emergency medical technician curriculum will continue to receive concurrent responses
from closest unit/fire station and ambulance emergency response.
Non- emergency responses will be modified to reflect the profiles below. This includes the
modification of fire responses from closest unit/fire station to closest jurisdictional unit/fire station
assignment.
Abdominal Pain
Configuration Ambulance only
Response mode Non - emergency
Applicable All responses in which reliable information from the caller provides an
conditions indication of absence of an emergency medical condition.
For clarity, this modified response profile presumes that all abdominal
pain involving potentially serious medical conditions (i.e., aortic
aneurism, <20 weeks gestation, etc.) will result in a concurrent fire and
ambulance response.
.A_ssauit
Configuration Fire only
Response mode Non - emergency
Applicable All responses in which reliable information from the caller provides an
44110 conditions indication of minimal or absence of injury or instances in which the
scene is unsecured.
For clarity, this modified response profile presumes that all assaults
which involve the use of a weapon (i.e., gun, knife, etc.) will result in a
concurrent fire and ambulance response.
Fall
Configuration Ambulance only
Response mode Non - emergency
Applicable All incidents in which the reporting party indicates the absence of an
conditions emergency medical condition.
For clarity, this modified response profile presumes that all falls from
height (i.e., roof top, balcony, etc.) will result in a concurrent fire and
ambulance response.
General Medical
Configuration Ambulance only
Response mode Non - emergency
Applicable All chronic complaints or medical complaints of a generalized nature.
conditions
Now
Emergency Medical Dispatch Response Configuration Recommendations
March 11,2010
Page 2 (of recommendations)
Motor Vehicle Accident
Configuration Fire only (limited)
Response mode
Applicable All responses in which reliable information from the caller provides an
conditions indication of minimal or absence of injury. Response mode was
intentionally left blank since the potential for scene hazards and other
matters are out of my purview.
For clarity, this modified response profile presumes that all motor
vehicle accidents in which injury is unclear (i.e., rollover, head on, t-
bone, etc.) will result in a concurrent fire and ambulance response.
Additionally, I'm recommending two questions return to the caller interrogation for all nursing
home facilities and physicians' offices:
1. Does the patient condition warrant an emergency response?
2. Is a fire department response necessary for the given medical condition?
The inclusion of nursing home facility is intended to identify skilled nursing facilities in which
there is a sound presumption that licensed health care providers are present. It does not
include assisted living facilities, adult day care facilities and other similar sites.
rtr.► Based upon the answers provided by the health care provider for the above questions; assign
response profiles accordingly. If there's a conflict between the questions and usual EMD
recommendations, defer to the instruction provided by an on scene licensed health care
provider.
SUNGARD` PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 • LG 24940 31/Aug/2010 1 of 10
800 - 727 -8088
, 01 , 409 . www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386- 506 -5960 Attn: Kimberly Le Van -Hare 386 506 - 5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30/Sep/2010
No SKU Code /Description /Comments Units Rate Extended
Contract No. 070115
101 OSSI MCT Client for Digital Dispatch 2.00 159.20 318.40
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
102 OSSI Mobile Client Maps 2.00 32.00 64.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
OSSI Client AVL Mobile License 2.00 24.00 48.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
Contract No. 071076
104 OSSI MCT Client for Digital Dispatch 6.00 159.20 955.20
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
105 OSSI Mobile Client Maps 6.00 32.00 192.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
106 OSSI Client AVL Mobile License 6.00 24.00 144.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
107 OSSI License of Incident/Offense Field Reporting Module Client 6.00 159.20 955.20
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
108 OSSI - MFR Client - Accident Reporting 6.00 80.00 480.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
109 OSSI Mobile Arrest Module 6.00 48.00 288.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
Contract No, 080379
110 OSSI MCT Client for Digital Dispatch 4.00 159.20 636.80
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
1 OSSI Mobile Client Maps 4.00 32.00 128.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
112 OSSI Client AVL Mobile License 4.00 24.00 96.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
113 OSSI - MFR Client- Base Incident/Offense 4.00 159.20 636.80
Page Total 4,942 40
SURGARD" PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 LG 24940 31/Aug/2010 2 of 10
800 - 727 -8088
% law www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386- 506 -5960 Attn: Kimberly Le Van -Hare 386- 506 -5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30/Sep/2010
No SKU Code /Description /Comments Units Rate Extended
Maintenance Start: 01 /Oct/2010, End: 30/Sep/2011
114 OSSI - MFR Client - Accident Reporting 4.00 80.00 320.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
115 OSSI Mobile Arrest Module 4.00 48.00 192.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
ntract No 090665
116 OSSI Animal Control Module 1.00 1,200.00 1,200.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. 20041045
53 OSSI MCT Client for Digital Dispatch (11 Licenses) 11.00 195.02 2,145.22
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
54 OSSI Client AVL Mobile License 11.00 24.48 269.28
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
55 OSSI Mobile Client Maps 11.00 32.64 359.04
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
56 OSSI Mobile Arrest Module 11.00 48.96 538.56
Maintenance Start: 01 /Oct/2010, End: 30/Sep/2011
57 OSSI Mobile Accident Reporting with Visio Client 11.00 165.24 1,817.64
Maintenance Start: 01/Oct/2010, End:. 30 /Sep /2011
58 OSSI License of Incident/Offense Field Reporting Module Client 11.00 195.02 2,145.22
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. 20041272
59 OSSI Additional RMS Workstation License 1.00 245.00 245.00
�,.. Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
60 OSSI RMS Map Display and Pin Mapping License 1.00 32.64 32.64
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. 20050471
Page Total i 9,264.60
SUNGAREY PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 LG 24940 31 /Aug /2010 3 of 10
800 - 727 -8088
www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr,
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386- 506 -5960 Attn: Kimberly Le Van -Hare 386- 506 -5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30 /Sep /2010
No SKU Code /Description /Comments Units Rate Extended
61 OSSI Mobile Citation Module 22.00 80.00 1,760.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. 20050472
62 OSSI MCT Client for Digital Dispatch 6.00 191.20 1,147.20
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
63 OSSI Mobile Client Maps 6.00 32.00 192.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
64 OSSI Client AVL Mobile License 6.00 24.00 144.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
65 OSSI License of Incident/Offense Field Reporting Module Client 6.00 191.20 1,147.20
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
66 OSSI Mobile Arrest Module 6.00 48.00 288.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
67 OSSI Mobile Accident Reporting without Visio Client 5.00 126.00 756.00
Maintenance Start 01/Oct/2010, End: 30 /Sep /2011
Contract No 20051319
76 OSSI MCT Client for Digital Dispatch 4.00 159.20 636.80
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
77 OSSI Mobile Client Maps 4.00 32.00 128.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
78 OSSI License of Incident/Offense Field Reporting Module Client 4.00 159.20 636.80
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
79 OSSI - MFR Client - Accident Reporting 4.00 80.00 320.00
Maintenance Start 01/Oct/2010, End: 30/Sep/2011
fro OSSI Mobile Citation Module 4.00 80.00 320.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
81 OSSI Mobile Arrest Module 4.00 48.00 192.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Page Total 7,668 00
•
SUNGARD PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 LG 24940 31/Aug/2010 4 of 10
800 - 727 -8088
. fir www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386- 506 -5960 Attn: Kimberly Le Van -Hare 386- 506 -5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30 /Sep /2010
No SKU Code /Description /Comments Units Rate Extended
82 OSSI CAD Client AVL License 4.00 24.00 96.00
Maintenance Start: 01/Oct/2010, End; 30 /Sep /2011
Contract No. 20060484
83 OSSI MCT Client for Digital Dispatch 4.00 159.20 636.80
Maintenance Start: 01 /Oct/2010, End: 30/Sep/2011
lokore
84 OSSI Mobile Client Maps 4.00 32.00 128.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
85 OSSI Client AVL Mobile License 4.00 24.00 96.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
86 OSSI License of Incident/Offense Field Reporting Module Client 4.00 159.20 636.80
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
87 OSSI - MFR Client - Accident Reporting 4.00 80.00 320.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
88 OSSI Mobile Arrest Module 4.00 48.00 192.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. 20060616
89 OSSI MCT Client for Digital Dispatch 4.00 159.20 636.80
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
90 OSSI Mobile Client Maps 4.00 32.00 128.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
91 OSSI Client AVL Mobile License 4.00 24.00 96.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
92 OSSI License of Incident/Offense Field Reporting Module Client 4.00 159.20 636.80
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
OSSI - MFR Client - Accident Reporting 4.00 80.00 320.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
94 OSSI Mobile Arrest Module 4.00 48.00 192.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
Page Total 4.115.20 `'
•
SURD& PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 LG 24940 31/Aug/2010 5 of 10
800 - 727 -8088
t . wvvw.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386- 506 -5960 Attn: Kimberly Le Van -Hare 386 506 - 5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30 /Sep /2010
No SKU Code /Description /Comments Units Rate Extended
95 OSSI Mobile Citation Module 4.00 80.00 320.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. 20061143
96 OSSI Firehouse RMS Interface 1.00 990.00 990.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
97 OSSI - MCT Interface to Firehouse 1.00 1,350.00 1,350.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. 20061224
98 OSSI MCT Client for Digital Dispatch 3.00 159.20 477.60
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
99 OSSI Mobile Client Maps 3.00 32.00 96.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
100 OSSI Client AVL Mobile License 3.00 24.00 72.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No 5162 -Main
8 OSSI Base Computer Aided Dispatch System 1.00 17,066.00 17,066.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
9 OSSI Additional CAD Console License 2.00 1,074.00 2,148.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
10 OSSI First CAD Map Display and Map Maintenance Software License 1.00 1,377.00 1,377.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
11 OSSI Additional CAD Map Display Client License 6.00 642.60 3,855.60
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
OSSI E911 Interface Module 1.00 1,193.00 1,193.00
11414. Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
13 OSSI Multi Jurisdictional Dispatch Option 1.00 826.00 826.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Page Total 29 . 771 20
SUNGARO` PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746
800-727-8088 LG 24940 31 /Aug /2010 6 of 10
www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386 - 506 -5960 Attn: Kimberly Le Van -Hare 386- 506 -5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30 /Sep /2010
No SKU Code /Description /Comments Units Rate Extended
14 OSSI - Rip and Tear Printing 1.00 1,193.00 1,193.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
15 OSSI Alpha Numeric Paging Module 1.00 1,193.00 1,193.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
1F OSSI Station Toning Module 1.00 1,193.00 1,193.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
17 OSSI Zetron Model 3030 TDD Interface 1.00 1,010.00 1,010.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
18 OSSI CAD Resource Monitor Display License with Maps Client 1.00 3,869.00 3,869.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
19 OSSI CAD Client AVL License 7.00 367.20 2,570.40
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
20 OSSI Customer License for Integrated CAD /STATE /NCIC Messaging Switch 1.00 3,672.00 3,672.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
21 OSSI Additional Message Switch Consoles License Client 11.00 55.00 605.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
22 OSSI Site License Base Records Management System 1.00 17,707.00 17,707.00
Maintenance Start 01/Oct/2010, End: 30 /Sep /2011
23 OSSI Multi- Jurisdictional RMS Option 1.00 1,061.00 1,061.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
24 OSSI Basic Accident Module 1.00 1,061.00 1,061.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
25 OSSI Traffic Citation Module 1.00 898.00 898.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
2" OSSI Bike Registration Module 1.00 979.00 979.00
mow- Maintenance Start: 01/Oct/2010, End: 30 /Slip /2011
27 OSSI Generic Permit Module 1.00 1,061.00 1,061.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
28 OSSI Parking Ticket Administration Module 1.00 2,448.00 2,448 00
Page Total 40,520.40
SUNGARD" PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 LG 24940 31/Aug/2010 7 of 10
800 - 727 -8088
liar www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386- 506 -5960 Attn: Kimberly Le Van -Hare 386- 506 -5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30 /Sep /2010
No SKU Code /Description /Comments Units Rate Extended
Maintenance Start: 01 /Oct/2010, End: 30/Sep/2011
29 OSSI Residential Security Watch Module 1.00 979.00 979.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
30 OSSI Training Module 1.00 1,714.00 1,714.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
' OSSI Property and Evidence Module with Barcode 1.00 2,448.00 2,448.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
32 OSSI Bar Coding Server License 1.00 1,387.00 1,387.00
Maintenance Start 01 /Oct/2010, End`. 30/Sep/2011
33 OSSI Bar Coding Hand -Held Client License (Each) 3.00 260.00 780.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
34 OSSI Accident Wizard Base Server License 1.00 816.00 816.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
35 OSSI Accident Wizard Workstation License Client 20.00 24.48 489.60
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
36 OSSI RMS Map Display and Pin Mapping License 75.00 32.64 2,448.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
37 OSSI Mugshot Capture Station Software Only 2.00 571.00 1,142.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
38 OSSI Client Mugshot Display Software License 1.00 4,284.00 4,284.00
Maintenance Start: 0 i /OCt/2010, End: 30 /Sep /2011
39 Switch Inegration Software per Workstation 7.00 49.00 343.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
40 OSSI MCT Client for Digital Dispatch 46.00 195.00 8,970.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
• OSSI Mobile Client Maps 46.00 32.64 1,501.44
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
42 OSSI License of Incident/Offense Field Reporting Module Client 46.00 195.00 8,970.00
Maintenance Start: 01 /Oct/2010, End: 30 /Sep /2011
Page Total ! 36,272 04
SUiARO° PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 LG 24940 31/Aug/2010 8 of 10
800 - 727 -8088
www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386 - 506 -5960 Attn: Kimberly Le Van -Hare 386 - 506 -5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30 /Sep /2010
No SKU Code /Description /Comments Units Rate Extended
43 OSSI Mobile Accident Reporting with Visio Client 46.00 146.88 6,756.48
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
44 OSSI Mobile Arrest Module 46.00 48.96 2,252.16
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
4° OSSI Review Module for Field Reporting 1.00 4,488.00 4,488.00
ri Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
46 OSSI AVL Server Host License 1.00 5,712.00 5,712.00
Maintenance Start: 01/Oct/2010, End 30 /Sep /2011
47 OSSI Client AVL Mobile License 59.00 24.48 1,444.32
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
48 OSSI MCT Client for Digital Dispatch 20.00 195.00 3,900.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
49 OSSI Mobile Client Maps 20.00 32.64 652.80
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011'
50 OSSI Crime Analysis Module - Site License 1.00 2,040.00 2,040.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
51 OSSI - Mobile Client Software 1.00 7,965.00 7,965.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
52 OSSI -APCO Meds Interface to CAD 1.00 1,148.00 1,148.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Contract No. DW03 -100
69 OSSI Interface to Pagegate 1.00 163.00 163.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
rnntract No. DW03 -176
'gro 0551 Mobile Accident Reporting with Vislo Client 2.00 165.00 330.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
2 OSSI Mobile Arrest Module 2.00 55.00 110.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Page Total 36,961 76
•
SUTARD° PUBLIC SECTOR Invoice
1000 Business Center Drive Company Document No Date Page
Lake Mary, FL 32746 LG 24940 31/Aug/2010 9 of 10
800 - 727 -8088
,, www.sungard.com /publicsector
Bill To: Communications Interlocal Agency Ship To: Communications Interlocal Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van -Hare 386- 506 -5960 Attn: Kimberly Le Van -Hare 386- 506 -5960
Customer Grp /No. Customer Name Customer PO Number Currency Terms Due Date
1 5162LG Communications Interlocal Agency USD NET30 30 /Sep /2010
No SKU Code /Description /Comments Units Rate Extended
3 OSSI MCT Client for Digital Dispatch 2.00 219.40 438.80
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
4 OSSI Mobile Client Maps 2.00 36.72 73.44
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
5 OSSI License of Incident/Offense Field Reporting Module Client 2.00 219.40 438.80
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
6 OSSI Digital Dispatching Client for PDA 5.00 91.80 459.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
7 OSSI Client AVL Mobile License 2.00 27.54 55.08
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
Contract No DW03 - 249
70 OSSI Mobile Accident Reporting with Visio Client 10.00 146.88 1,468.80
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
71 OSSI Mobile Arrest Module 10.00 49.00 490.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
72 OSSI Client AVL Mobile License 12.00 24.48 293.76
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
73 OSSI MCT Client for Digital Dispatch 12.00 195.00 2,340.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
74 OSSI Mobile Client Maps 12.00 32.64 391
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
75 OSSI License of Incident/Offense Field Reporting Module Client 10.00 195.00 1,950.00
Maintenance Start: 01/Oct/2010, End: 30 /Sep /2011
C'nntract No. DW04 - 020
, OSSI Professional Standards (Internal Affairs) Module Client 1.00 326.00 326.00
Maintenance Start: 01/Oct/2010, End: 30/Sep/2011
Page Total 8,725.36
Invoice
�zHA||(~SE( 8 U�����Uce
1000 Business Center Drive
Company Document No Date Page
Lake Mary, FL32746 Ls 24940 31mugo010 10 of 10
800'727'8088
vorir vmxwv.aungard.00m/pub|icaoctor
Bill To: Communications Inter local Agency Ship To: Communications Inter local Agency
Regional Public Safety Comm. Ctr. Regional Public Safety Comm. Ctr.
1395 Dunlawton Avenue 1395 Dunlawton Avenue
PORT ORANGE, FL 32129 PORT ORANGE, FL 32129
United States United States
Attn: Kimberly Le Van-Hare 386-506-5960 Attn: Kimberly Le Van-Hare 386-506-5960
Customer Grp/No. Customer Name Customer PO Number Currency Terms Due Date
1 5102LG Communications Inter local Agency USD wET30 30/Sep/2010
No SKU Code/Description/Comments Units Rate Extended
44 11mie
Remit Paymen To: Sun Gard Public Sector Inc. __________ __
Bank ofAmerica Subtotal 17824096
12709Co|��ion Center D�e ____c� ...
`-~~-
Chicago, IL 60693 Sales Tax 0.00
Invoice Total 17824096
�m�� "v�ow �� �"~�
___________
Payment Received 000
Balance Due r 178 240.96 at
PSA Reference Number: