02-10-2020 - Town Hall Meeting - Utility Bill Citof Edgewater 104 Riverside Drive
Y � Edgewater, FL 32132
Cllr of
EDGEWATER Meeting Agenda
4N/Y51
City Council
Monday, February 10,2020 6:00 PM Council Chambers
TOWN HALL MEETING -UTILITY BILL
We respectfully request that all electronic devices are set for no audible notification.
1. CALL TO ORDER-WELCOME&OPENING REMARKS-JOE COURY,MODERATOR
2. STAFF PRESENTATION-TOPIC#1
COMPONENTS OF THE UTILITY BILL AND EFFECTS OF NON-PAYMENT
3. TOPIC#1: WRITTEN QUESTIONS& STAFF RESPONSES
4. TOPIC#1: PUBLIC COMMENTS/STAFF RESPONSES
5. STAFF PRESENTATION-TOPIC#2
CONSUMPTION CHARGES-WATER METERS AND HOW THEY ARE READ
6. TOPIC#2: WRITTEN QUESTIONS& STAFF RESPONSES
7. TOPIC#2: PUBLIC COMMENTS/STAFF RESPONSES
8. STAFF PRESENTATION-TOPIC#3
OPERATIONAL& CAPITAL COSTS
9. TOPIC#3: WRITTEN QUESTIONS&STAFF RESPONSES
10. TOPIC#3: PUBLIC COMMENTS/STAFF RESPONSES
11. CITY COUNCIL COMMENTS
12. MODERATOR QUESTIONS&ANSWERS
13. MODERATOR CLOSING REMARKS
14. ADJOURN
City of Edgewater Page 1 Printed on 2/6/2020
City Council Meeting Agenda February 10,2020
Pursuant to Chapter 286, F.S., if an individual decides to appeal any decision made with respect to any
matter considered at a meeting or hearing, that individual will need a record of the proceedings and
will need to ensure that a verbatim record of the proceedings is made. The City does not prepare or
provide such record.
In accordance with the Americans with Disabilities Act,persons needing assistance to participate in any
of these proceedings should contact City Clerk/Paralegal Robin L. Matusick, CMC, 104 N. Riverside
Drive, Edgewater, Florida, telephone number 386-424-2400 x 1102, 5 days prior to the meeting date.
Ifyou are hearing or voice impaired, contact the relay operator at 1-800-955-8771.
City of Edgewater Page 2 Printed on 2/6/2020
!mp
R
City of Edgewater
Town Hall Meeting —Utility Bills
February 10, 2020 • 6:00 PM
AGENDA (STAFF USE ONLY)
A. Welcome and Opening Remarks - Joe Coury, Moderator— 10 MINUTES MAX
B. Staff Presentation: Topic# 1 - Components of the Utility Bill & Effects of Non-
Payment - 10 MINUTES MAX
C. Topic #I Written Questions & Staff Responses — 10 MINUTES MAX
D. Topic #I Public Comments / Staff Responses (if needed) - 20 MINUTES MAX
E. Staff Presentation: Topic #2 Consumption Charges: — 10 MINUTES MAX
F. Topic #2 Written Questions & Staff Responses — 10 MINUTES MAX
G. Topic #2 Public Comments / Staff Responses (if needed) — 20 MINUTES MAX
H. Staff Presentation: Topic #3 Operational & Capital Costs — 10 MINUTES MAX
I. Topic #3 Written Questions & Staff Responses — 10 MINUTES MAX
J. Topic #3 Public Comments & Staff Responses (if needed) — 20 MINUTES
MAX
K. City Council Comments (3 minutes each) - 15 MINUTES MAX
L. Moderator Questions & Answers — 15 MINUTES MAX
M. Moderator Closing Remarks — 15 MINUTES MAX
N. Adjourn
Updated Feb 6, 2020
Moderated Town Hall (STAFF USE ONLY)
TOPIC: CITY OF EDGEWATER UTILITY BILLS
WHEN:
o Monday, February 10, 2020 @ 6:00
FORMAT & ROOM LAYOUT:
1. Dais: Empty except for Clerk (monitors, sound, & recording)
2. Council: Reserved seating for Council in front row (left side)
3. Staff:
a. Directors: Seated at table in front of dais, facing audience
i. Glenn
ii. Brenda
iii. Bridgette
b. Utility Billing: 2 work stations in Development Services Conference Room
with Finance staff to discuss individual billing questions
i. 2 staff
ii. 2 laptops
iii. 2 supplemental monitors (for ease of viewing)
iv. 1 network printer (copier from Development Services?)
4. Moderator: Joe Coury with microphone, seated at table in front of dais (at an
angle) near Clerk
a. Laptop at Moderator table for emailed questions. IT to setup Outlook on
laptop showing townhallguestions(�i-)cityofedgewater.org
b. Jim Daly to assist Moderator collates written & emailed questions,
grouping similar questions together, etc.
5. Podium: Removed. Sam & Randy walk around with handheld microphones to
residents (and Council) wishing to speak while seated.
6. Materials:
a. Comment cards & pens available at rear of room with a box. Allow
residents to email questions online. Sam & Randy have additional
comment cards to hand out upon request. Sam & Randy collect comment
cards to bring to Moderator's assistant.
b. Outline & Presentation print-outs available at rear of room
c. Presentations should be very pictorial
7. Citizen Comment:
a. Encourage written questions on comment cards, allow both signed or
anonymous. Emailed questions submitted before and during workshop will
be accepted & included (on Moderator's laptop).
b. With microphone: 1 minute Citizen ask, pause clock for Staff response, 2
minute (max) Citizen follow-up, end time (return microphone), Staff
response to follow-up. Next commenter.
c. Request frontline staff in Finance & Environmental Services to submit
1 P a a e Updated Feb 6
frequent utility & billing questions they hear from residents.
DURATION:
NO MORE THAN 3 HOURS, NO LATER THAN 9:00 PM
TOPICS TO COVER:
1. Components of the Base Bill and Effects of Non Payment: Penalties, Late Fees &
Shut-Off
2. Consumption Charges: Water Meters & How They Are Read — Including the
meter replacement program
3. Operational & Capital Costs — Why does it cost so much? (Compare Costs and
Rates to Other Utilities of Same size
OUTLINE:
0 10 minutes MODERATOR Opening Address & Instructions to Audience
0 10 minutes STAFF PRESENTATION 1 (TOPIC #1)
a. 10 minutes Moderator reads questions submitted on comment cards &
emails, Staff responds.
i. Questions relevant to Topic #1 and General Knowledge questions
will be prioritized. Questions relevant to Topics #2 & #3 will be held
until after those presentations. Comments without questions will be
held until Q&A session at end of meeting.
b. 20 minutes (max) Public comment with microphone & Staff response
i. Limited by total time, not by number of speakers.
ii. Encourage written questions/comments to address everyone's
concerns.
0 10 minutes STAFF PRESENTATION 2 (TOPIC #2)
a. 10 minutes Moderator reads questions submitted on comment cards &
emails, Staff responds.
i. Questions relevant to Topic #2 and General Knowledge questions
will be prioritized. Questions relevant to Topic #3 will be held until
after those presentations. Questions relevant to Topic #1 (unless
deemed critical by Moderator) and Comments without questions will
be held until Q&A session at end of meeting.
b. 20 minutes (max) Public comment with microphone & Staff response
i. Limited by total time, not by number of speakers.
ii. Encourage written questions/comments to address everyone's
concerns.
0 10 minutes STAFF PRESENTATION 3 (TOPIC #3)
a. 10 minutes Moderator reads questions submitted on comment cards &
emails, Staff responds.
i. Questions relevant to Topic #3 and General Knowledge questions
will be prioritized. Questions relevant to Topics #1 & #2 (unless
deemed critical by Moderator) and Comments without questions will
2P a a e Updated Feb 6
be held until Q&A session at end of meeting.
b. 20 minutes (max) Public comment with microphone & Staff response
i. Limited by total time, not by number of speakers.
ii. Encourage written questions/comments to address everyone's
concerns.
0 15 minutes COUNCIL COMMENTS (3 minutes each)
i. Staff response in between Council comments if requested. Or
during Council comments with clock running.
o MODERATOR'S Q&A:
a. 15 minutes Moderator reads written/emailed questions held during other
Presentations, with Staff response. Moderator reads comments without
questions. Moderator is permitted to compile related comments/questions
and is not required to read each one aloud in its entirety.
b. 30 minutes (max) Moderator invites Citizen Comment (3 minutes max
per speaker), and interacts with speakers with clock running. Moderator
then restates & reinterprets any questions for Staff response, if needed.
o MODERATOR ADJOURNS MEETING
[End]
3 1 P a g e Updated Feb 6
2/10/2020
EpGLWAT R
TOWN HALL
CITY OF EDGEWATER
UTILITY BILL
Finance Department
Environmental Services Department` ._
February 10,2020 '
NTNG REM
JOF:COURY
Ciq of
.F.e..I. si.—r=.c es
E�GEWATER
1
2/10/2020
TOPIC 1
COMPONENTS OF BILL
AND OF • PAYMENT:
PENALTIES, ' SHUT-OFF
COMPARISON OF ` •
RATES TO • MUNICIPALITIES
City o!
EDGEWATER
UTILITIES STATEMENT
104 Nr.K)1 Rrversde Drne cp 9>res6olb A6u8—,a rWNL 44/13861 426 2 400
EDGIE ER Hours 890 AM-4 30 PM.Monday-FrdY(E:Wdn6 HWWd ) To Pal nY Plane,W(186)427-3279
Email.curtwrN.uwxe@ut7Wed8aamr m Fp After Hohn Eme g—y(3861424-2400
MJXIILIATIJXW��
RIDING DATE 12/14/19 LAST BILLED AMOUNT 5168.14
am
CUSTOMER NAME: Sple Customer .LAST PAYMENT RECEIVED 168.14
ACCOUNT NUMBER 12345604321 PAST DUE BALANCE $0.00
SERVICE ADDRESS: 1234 UNITY DR
CYCLE/ROUTE: 01-16 NEW CHARGES 5167.39
TOTAL BALANCE DUE>>> $167.39
SERVICEPERIOD: 11/01/19 12/02/19 NEW CKALRGES DUE DATE 01/03/20
SERVICE DAYS: 31
Thank you for last month's time) payment!
METER4 CURRENT READ PREVIOUS READ _USAGE Y timely Y
WA 80751:71. 280570 2746M 5570
USAGE CURRENT MTH PREVIOUS PATH LAST YEAR
COMPARISON: 5970.00 6010.00 6GSo.CC 'Alf past due balances along with delinquent fees and
r E I.W iN nN nrous4Nm or eAueaw penalties need to be paid before service is restored.'
We do not give extensions on accounts.
DESCRIPnon NEW CHANGES
WATER BASE CHARGE S3392
WATER CONSUMPTION 53747
UTIUTY TAY SSA4
SEWER BASE CHARGE 520.20
SEWER CONSUMPTION 54746
RECTCUNG 53.54
REFUSC S2766
STORMwATER Sum
TOTAL CURRENT CHARGES $167.39 SCAN THE QR CODE TO PAY YOUR RILLS ONUNE
Y ad ww ctyofedgewater orb,ar.dAAi,241a 17 d—a rreeA
2
2/10/2020
DELINQUENT BILL
UTILITIES STATEMENT
104 Norm P—rvde Dnw For questions about your account.calf 13861 ata 2400
EpGEWATER Xqurs 800 ANI-A 30 PM.MeloyFrday lEalu4mg Haidaysl To Pay by Phone,call1386)4273279
Ema�r custxneruwre@ckyofe4gewater nag c.,Aker Nouns Emergency(3861 ata 2400
CURRENT SERVICE DETAILS
IR.UNG DATE: 12/14/19 LAST BILLED AMOUNT $138.05
-LAST PAYMENT RECEIVED $143.38
CUSTOMER NAME: Sample Curtomer456PAST DUE BALANCE $144.%
ACCOUNT NUIvIi 12304321
SERVICE ADDRESS: 1234 Utility DR SUBJECT TO DISCONNECTION ON 12/18/2019
CYCUEMUTE: 01-17 NEW CHARGES 5125.51
TOTAL BALANCE DUE>>> $270.47
SERVICE PERIOD: 11/01/19-12/02/19 NEW CHARGES DUE DATE 01/03/20
SERVICE DAYS: 31
METER R CURRENTREAD PREVIOUS READ USAGE Your account has a past due balance and you
WA 71723582 679230 675670 3560 are subject to disconnection of your service.
USAGE CURRENT MTN PREVIOUS PATH LASTY
COMPARISON: 3560.00 4320.00 3180.00 'All past due balances along with delinquent fees and
Iuuct u4rz1'IN W naousaNtn a 6—Mi penalties need to be paid before service is restored
We do not give extensions on accounts. '
DESCRMSION NEW CHARGES
WATER MSE CHARGE
W ATER CONSUMPT ION
UnUTy TAx 530
1
SEWER BASF '3ARC,E $20..0
SEWER CONSJMPTION S28 30
RECYCUNG 53 Sa
REFLW 527 bb
STORA7W ATER 12 00
TOTAL CUIR[NT CHARGES 1125.51
DELINQUENT BILL
ATEMENT
For questions about your account,call(386)424-2400
Holidays) To Pay by Phone,call(386)427-3279
For After Hours Emergency:(386)424-2400
ACCOUNT
LAST BILLED AMOUNT $138.06
-LAST PAYMENT RECEIVED $143.38
PAST DUE BALANCE $144.96
SUBJECT TO DISCONNECTION ON 12/18/2019
NEW CHARGES $125.51
TOTAL BALANCE DUE >>> $270.47
NEW CHARGES DUE DATE 01/03/20
Your account has a past due balance and you
are subject to disconnection of your service.
3
2/10/2020
•
to eraol',check W,beko�aM ACCOUNT p:123456-04321
plete f.-on back o!coupon: BILL DATE:12/14/19
I,-t-F Rdhm PA DUE BALANCE BY 12JY8/2019 $144.%
EEIGEWATER ❑ Fmcrge.v notfica NEW CNARGES DUE ON 01/03/20 $125.51
❑schola Np
❑au 1,,Bank Drat TOTAL BALANCE DUE>» $270A'7
CITY OF EDGEWATER
PO Box 1190
Edge,ztet FL 32132-1190 DELINQUENT BILL
ADDRESS SERVICE REQUESTED
Please 4c Mt send cash th-sh Me mad or&Whoc.We are rMt
Ilhl^I"I'I'IPIPI'uIPIhP'hPlll'u'Ihl'Ih"I,y,l,pli ew-b frorlost nn r.laket ie pay bleto
16 1 AV - CITY OF EDGEWATER
Sample Customer P.O.BOX 1190
PO Box 123 EDGEWATER,FLORIDA 32132
Edgewater Ft.32132-0123 l'III'111111 i.I I.I I I I I l l'I I I l l l l l'I'll"i'i t III Ir l I'I l l
00005184300000335600000027047
EXAMPLE OF
VARIOUSOF
Below is a breakdown of charges for a W Residential Meter service at various consumption levels:
-0- 1000 3000 6000 11000
DESCRIPTION: Gallons Gallons Gallons Gallons Gallons
WATER BASE CHARGE 13.92 13.92 13.92 13.92 13.92
WATER CONSUMPTION - 2.34 12.46 37.76 88.88
UTILITY TAX 1.39 1.63 2.64 5.17 10.28
SEWER BASE CHARGE 20.20 20.20 20.20 20.20 20.20
SEWER CONSUMPTION - 7.95 23.85 47.70 87.45
RECYCLING 4.31 4.31 4.31 4.31 4.31
REFUSE 29.04 29.04 29.04 29.04 29.04
STORM WATER 12.00 12.00 12.00 12.00 12.00
Total Current Charges $ 80.86 $ 91.39 $ 118.42 $ 170.10 $ 266.08
4
2/10/2020
1111A k 9.1 1111 ,
DESCRIPTION: 6,000 Gallons of Consumption
WATER BASE CHARGE 13.92
WATER CONSUMPTION 37.76
UTILITY TAX 5.17
SEWER BASE CHARGE 20.20
SEWER CONSUMPTION 47.70
RECYCLING 4.31
REFUSE 29.04
STO RM WATE R 12.00
Total Current Charges $ 170.10 Example 12/28 bill due 1/19
Late fee 5% 8.50 Applied 1/20
New balance with 5% $ 178.60
30 day delinquent 35.00 Applied 1/27 at 4:30 p.m.
New balance with 5%&30 day $ 213.60
New cycle bill current charges $ 170.10
Total new cycle bill with past due $ 383.70 Example 1/28 bill
with past due balance
COMPARISION OF UTILITY RATES WITHIN
VOLUSIA COUNTY
Estimated COMB.
Estimated Water/ COMB.
CITY Annual Solid Annual Sewer*. TOTAL BANK
Waste StorFee 3,000 Gal *a GAL
3,000 GAL @3,0.
Fee .
Ormond Beach $ 241.68 $ 84.00 $ 42.48 $ 69.62 1
Port Orange $ 224.04 $ 115.00 $ 41.49 $ 69.74 - 2
New Smyrna Beach $ 261.29 $ 92.00 $ 45.88 $ 75.32 3
DeLand $ 146.76 $ 104.22 $ 57.51 $ 78.43 4
Holly Hill $ 276.12 $ 96.00 $ 54.46 $ 85.47 5
Orange Ci $ 167.52 $ 13.57 $ 71.48 $ 86.57 6
Daytona Beach $ 288.95 $ 129.17 $ 61.30 $ 97.81 7
South Daytona $ 240.96 $ 108.00 $ 69.11 $ 98.19 8
Unincorporated $ 255.00 $ 72.00 $ 81.49 $ 108.74 " 9
DeBary $ 214.00 $ 192.00 $ 75.73 S 109.56 10
d ewater $ 400.20 $ 132.00 $ 70.43 $ 116.03 11
Deltona S 101 80 S 1-18 00 S 93 44 S 121 01 12
5
2/10/2020
COMPARISION OF UTILITY
RATES WITHIN VOLUSIA COUNTY
W,
W&S ONLY
lrF
)MB.
CITY Water/ Sewer@ RANK
3,000 Gal @3,000
GAL.
Port Orange $ 41.49 1
Ormond Beach $ 42.48 2
New Smyrna Beach $ 45.88 ! 3
Holl Hill $ 54.46 4
DeLand $ 57.51 5
Daytona Beach $ 61.30 6
South Daytona $ 69.11 7
Ed 8
Orange City 71.48 9
DeBary 75.73 10
Unincorporated $ 81.49 11
Deltona $ 93.44 12
Proposed Refuse Rates with Operational Changes
recently approved by City Council
Trucks 25 C'
Manual Automated Manual
Pickups/Week 2
Cans Provided by City No
Tranfer Station No
Effective Year Proposed Rates
Monthly Annual
Fiscal Year 2020 $29.04 $348.48
Fiscal Year 2021 29.91 $358.92
Fiscal Year 2022 30.81 $369.72
Fiscal Year 202 31.73 $380.76
Fiscal Year 2024 32.68 $392.16
5 Year Change in Rates $3.64 $43.68
6
1 1 1
Customer Service Contact Information
Phone: 386-424-2400 Ext. 4000
m
Contact us fink on the Cit Web-Sit
'AAAAVA4 111
• • •
® Contact the City .
,v H n<3 ul
QUESTIONS
TOPICONE ONLY
lD
GEWATER
2/10/2020
TOPIC 2
Consumption Charges
*Water Meters
* H ow They Are Read
*Meter Replacement
GL IATER
Program
I
• SR-2 METER I-PERE METER
— Mechanical — Magnetic
— Different faceplates in syste_ — No moving parts
1 1 1
How to Read the Meters
J
ICL
How we currently read meters
2/10/2020
Meters with
SmartPoint'' Regional Network
Modules _. Interface
(RNI)
Wireless \
Base Station
sEnsus
More Than Just Data
ApPli cations to Streamline Your Business
semce Management Application --
Billing exports
Customer notification delivery
AMI system maintenance information
Alert Management
Quickly sends alarm information to employees
Scheduled reports
IMiNV--full SokltlOns
Asset health
Quality delivery (pressure,vo tage,flow)
iPf
COREr: sEnsus
10
2/10/2020
r- Wu 6, 82817294 Al, a Number 140%
D—iy4 Metal, C.M.—Name PAVORN JASON
Mew Type `Halo P3e19 LMWeaw
Rado ID 87330566 Lagoon 1277 FAMd Owee FL 14761
Sims ACM
Latest Read 127292 GAL 0IAL'190800 AM
Data A"M Wath lde MaP Details -41— AMRe G."
ONa Type
Gmrurgim ipo 12/1920N 22344I2t22/20t8922 Ogle A31pe03air Lend Ytw7ype .'
Yderval • D*OMOGA"1410A000 wry '•*&1 DA •H-tt •GrXh T
® 32Tfr
h
D
ae .tadltlsswe.
. ea.eereao-n4111011111114111011111111 nea
'Sr
12-3 l2-3 12-3 12i 12-3 12-10 12-21 SS-21 12-11 IS-2f i" 12-2! tY-ZS
0090 010t O101 11♦ NOB 3p 3.i OaID R3 1.Y10 'bm 24a0 W00
�OiiaaaaA� --T-w—
Customer Web Portal
TRM _
111111111111w-
1,762
7-7
.b��. algr;raNifl,4n u � i�1olt
i .:dM I.aa ael�a.\• �y
lSla ' AIN35
30,932 c*- `` 37
a.
11
2/10/2020
- M
Ak
r
lw
QUESTIONS
TOPIC TWO ONLY
city o,
EDGE,waTER
2/10/2020
TOPIC 3
13
Why does it cost so much?
Operational Costs and
Current and Future Capital
Cost
f
Water Treatment Process - ART WTP
w
2/10/2020
r
ReclaimedWaterDistribution/Discharge
v H�wn.Ni�tM�Yw}4MMw-^
Cky d
yyp}yssepWwMPYn
~+ ApRLwi.1.z RY �M,�
S
,v pq\uS C�tSKt
14
2/10/2020
Why does it cost
Infrastructure Amounf. �Ut m"uch? Ibi
Water Treatment Plant 1 Each $15,000,000
Potable Water Lines 165.7 Miles $53,003,808
Fire Hydrants 707 Each $3,605,700
Valves & Fittings 1285 Each $7,000,000
Wastewater Treatment PI 1 Each $20,000,000
Gravity Sewer Lines 102.9 Miles $108,796,480
Pump Stations 52 Each $13,000,000
Force Mains 33.4 Miles $17,524,925
Reclaimed Water Lines 79.5 Miles $20,771,757
Valves & Fittings 395 Each $998,950
Reclaimed Fire Hydrants 8 Each $40,800
TOTAL VALUE OF INFRASTRUCTURE $259,742,420
Why does it cost •
WATER AND SEWER
ANNUAL BUDGET
$21637�238
6�
f�t
15
2/10/2020
Employee Salaries&Benefits Including
Administration $3,358,4`
Cost Allocation $1,022,2
PILOFF(Payment in Lieu of Franchise Fees) $694,80
Debt $2,o66,11-
Transfer to Renewals&Replacement Fund $1,409,54-
Electricity $4i6,42
Chemicals $627,44=
Repair&Maintenance $946,40
Operating Supplies $145,51
Property Insurance $164,129
Machinery&Equipment $183,000
Vehicle Replacements $65,000
Charter Reserve $368,56
Public Works Complex Design $700,000
Fuel&Fleet Repairs/Maintenance $133,359
Employee Salaries & Benefits
Including Administration $3358,487
.9!Z, 0
a
16
2/10/2020
Why does it cost so much?
Cost Allocation $1,022,21
iPILOFF (Payment in lieu of Franchise Fees) $694Y805
Debt $2,066,114
Charter Reserve $368661
Why does it cost so much?
Electricity $46,429
34 n
17
1 1 1
Why does it cost so much?
hemicals • .fi
i
35
d . much?
mom
i►.��
3
2/10/2020
Why cl, cost so
Fuel & Fleet Repairs/Maintenance $�33�359
s
. • amt ;• •
Machinery & Equipment $183,000
Vehicle Replacements $65,000
i
19
2/10/2020
by does it cost so muc ?
Capital
Projects $2,933,626
Machinery &Equipment $508,500
r
3
.. Why does it cost so much?
5-Year Capital Improvement Needs
$51�701�742
5-Year Capital Improvement Funding
$zo,163,131
20
2/10/2020
QUESTIONS
TOPIC THREE.''
ONLY -
Lay
Of
EDGNATEI(
COUNCIL ',
COMMEN
EU4E ATEA
2/10/2020
MODERATOR
WRITTEN
QUESTIONS
ocFw
cnTers
MODERATOR
CLOSING
REMARKS
EDGE4VAlER
2/10/2020
Customer Service Contact In f ormatio
cust
�� "� Phone: 386-424-2400 Ext. 4000
• • • 1 • •
'
Mau link n the Git Web-Sit
http://www.cityofedgewatenorg(
' ® contact the City
23
Uhirty&Ihng _�
WATER USE INFORMATION
Average Water Consumption...
is about 2,500 gallons per person, per month.
Check for Leaky Toilets...
The most common source of leaks is the toilet. Check toilets
for leaks by placing a few drops of food coloring in the tank.
After 15 minutes, if the dye shows up in the bowl,the toilet
has a leak. Leaky toilets are usually inexpensively repaired by
replacing the flapper.
Leak Size- Gat o` Gallons. ... ..
Per Day Per Month
.. A Dripping Leak 15 gallons 450 gallons
Consumes per day per month
1/32 inch Leak 264 gallons 7,920 gallons
Consumes per day per month
1/16 Inch Leak 943 gallons 28,300 gallons
Consumes per day per month
4 1/8 Inch Leak 3,806 gallons 114,200 gallons
Consumes per day per month
• 1/4 Inch Leak 15,226 gallons 456,800 gallons
Consumes per day per month
0 ' 1/2 Inch Leak 60,900 gallons 1,827,000 gallons
Consumes per day per month
Water Nose Si P51 Gal `s used 4
1/2 inch 55 1 Hour 630 gallons
5/8 inch 55 1 Hour 1,020 gallons
3/4 inch 55 1 Hour 1,860 gallons
r
Did you know that a dripping faucet can waste 200 gallons a day !r
These leaks waste your water and your money. �--� r—j
SIZE OF LEAK WATER WASTED
(Diameter) EACH QUARTER
;Assuming 60 lbs of pressure)
1/32"drip 18,500 gallons
• 1/16"trickle 74,000 gallons
1/8"stream 296,000 gallons BY FIXING LEAKS
. 1/4"stream 1,181,500 gallons
` Leaks inside your toilet can waste up to 200 gallons
•Toilet leaks are hard to find. They are normally caused of water per day! The two non-toxic blue dye tablets
by a bad flapper valve, flapper valve seal, a bad in this kit give you a quick,easy way to check for
ballcock valve, an improperly positioned float arm or leaks. Just follow the simple instructions. If you find
defective overflow tube. a leak,please have it repaired as soon as possible.
•Test the toilet by dropping one of the enclosed dye - _. __ .,•.,,,
tablets into the tank. DO NOT FLUSH. Leave 15-20
minutes. If water changes color, then its possible you
have a leak and repairs must be made.
• Faucet leaks are easy to detect. If it drips, or worse,
continues to keep running after you shut it off, it needs
to be repaired. If the dripping water is hot, it is costing
you to heat the water.
• Water dripping or running from the shower head when
the shower is turned firmly off is usually caused by bad
washers or seals in the valve.These washers and
seals need to be replaced.
Determining if there is a teak: „•� sow
Use your water meter to check for leaks. u�_• �•• •
♦ j
Start by making sure that all water-using ”"� 1 • = I
appliances are not in use, including Inn`%=
t.Drop tom:Y in iar�stir Ay*.
automatic ice-makers. If your meter has a 2.Wat 15 misufss. Kcslor
low flow indicator(see example), it should ''°"' °'°'"a"aTOff app"n in bowl,m tars o 6oL
I Mouser
not be turning. If it is,water is passing ncr-
through the meter and there is a leak. Otherwise. note the
meter reading on the dial and then check again after an
hour. If the meter has moved,then you have some leaks.
Repairs: Compliments of:
Problems with plumbing fixtures may be due to old age
and corrosion or wear and tear. Replacement or repair
parts can be purchased at a local hardware store or
plumbing supply store.You can make repairs yourself or
consult a plumber.
�Y *Ait 7-nu.�roK�or t�au.c��o�r Part�n P�eSzr.•inj �� IMP
R
t
our recioks n Es rc(resoKrtes.
NEW RESOURCES GROUP,INC.-www.nrgideas.com SAVE ENERGY! SAVE WATER'
Meters & Reading the Meter FAQs
How do we know the meter did not speed up?
Because of its mechanical design.the meter cannot speed up. The meter is a positive displacement meter.This
means that the meter will onh register if water passes through it. A set of magnets transmits the motion of an
internal disc.causing the numbers to turn ani} when water is passing through the meter.As a meter ages, it tends to
slow down(,-measuring less water than actually passes through it)or stops altogether.If this happens.the city
removes and replaces the meter.
atiw t+watot ,, •e
K..
-
--464 0-M,
Who owns the water meter:'
The Citti of Edgewater o,.•-ns the meter and the backflow prevention assembly as well as the pipes connecting them
to our system.The properm owner owns from the outside of the backflow prevention assembly into the building or
home and is responsible for repair and maintenance.
Account Holder's
API.-
Responsibility ' Edgewater
Water and Sewer's
Responsibility
i
2020 Utility Billing Schedule
CYCLE I Billing Date Due Date Delinquent Date ** Disconnect Date
BILLING $35.00 Added **Pay Before
January 1/14/2020 2/3/2020 2/13/2020 2/20/2020
February 2/14/2020 3/5/2020 3/16/2020 3/24/2020
March 3/14/2020 4/3/2020 4/13/2020 4/21/2020
April 4/14/2020 5/4/2020 5/14/2020 5/21/2020
May 5/14/2020 6/3/2020 6/15/2020 6/23/2020
June 6/14/2020 7/6/2020 7/14/2020 7/21/2020
July 7/14/2020 8/3/2020 8/13/2020 8/20/2020
August 8/14/2020 9/3/2020 9/14/2020 9/22/2020
September 9/14/2020 10/5/2020 10/14/2020 10/20/2020
October 10/14/2020 11/3/2020 11/13/2020 11/19/2020
November 11/14/2020 12/4/2020 12/11/2020 12/22/2020
December 12/14/2020 1/4/2021 1/13/2021 1/19/2021
$35.00 Delinquent fee always apply at 4:30 pm on Delinquent Date.
Payment of past due balance plus delinquent fee
MUST be paid by 4:00pm the day prior to disconnect date, to avoid shut off.
CYCLE II Billing Date Due Date * Delinquent Date ** Disconnect Date
BILLING $35.00 Added **Pay Before
January 1/28/2020 2/18/2020 2/27/2020 3/5/2020
February 2/28/2020 3/19/2020 3/30/2020 4/7/2020
March 3/28/2020 4/17/2020 4/27/2020 5/5/2020
April 4/28/2020 5/18/2020 5/28/2020 6/4/2020
May 5/28/2020 6/17/2020 6/29/2020 7/7/2020
June 6/28/2020 7/20/2020 7/28/2020 8/4/2020
July 7/28/2020 8/17/2020 8/27/2020 9/3/2020
August 8/28/2020 9/17/2020 9/28/2020 10/6/2020
September 9/28/2020 10/19/2020 10/28/2020 11/3/2020
October 10/28/2020 11/17/2020 11/30/2020 12/3/2020
November 11/28/2020 12/18/2020 12/28/2020 1/5/2021
December 12/28/2020 1/19/2021 1/27/2021 2/4/2021
$35.00 Delinquent fee always apply at 4:30 pm on Delinquent Date.
Payment of past due balance plus delinquent fee
MUST be paid by 4:00pm the day prior to disconnect date, to avoid shut off.
revised 12/1/2019